Privacy policy

Privacy Policy – Veylix

Last Updated: August 24, 2024

At Veylix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect information such as:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details
Device and browsing information
Any information you voluntarily provide to us

How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm and communicate about your orders
Provide customer support
Process payments
Improve our website and services
Prevent fraudulent or unauthorized transactions
Send promotional communications when you have opted in
Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment providers. Veylix does not intentionally store complete payment card details on its own servers. Payment information is handled according to the applicable payment provider's privacy and security practices.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and provide relevant advertising.

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms, and technology providers. These third parties may process information as necessary to provide their services.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.